News
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Check out some of our latest articles below with more coming soon.
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September 3, 2026How to Get Started with Power BI for Non‑Profits
Let’s be honest; data isn’t always the most welcoming word for charities and non-profits. It can sound cold, technical, even overwhelming. Yet, when you strip itRead more -
August 18, 20267 Essential Data Quality Checks for Reliable Reporting
You’ve spent hours building the perfect dashboard. The colours pop, the charts are clear, the metrics look spot‑on. You hit ‘share’ with a little burstRead more -
August 5, 2026Unlocking the Power of Imperfect Data
Imperfect data is often seen as something to be avoided or discarded, but it can actually provide valuable insights and opportunities for improvement. While badRead more -
July 27, 2026Why Excel Isn’t a Database (But Why We Still Love It)
“Why can’t we just use Excel instead of getting a proper database?” It’s one of the most common questions we hear from charities, and it’sRead more -
July 8, 2026The database manager’s incident response plan
A CRM will fail at some point. An integration stops syncing overnight. A batch update overwrites months of Gift Aid declarations. A migration script doesRead more -
June 23, 2026So, You’ve Had Your New CRM for 12 Months. How’s It Going?
You went live. You survived the go-live. You probably breathed a huge sigh of relief and got on with the work. But here you are,Read more -
June 10, 2026Why CRM Projects Fail and What to Do About It
Here is something we have seen consistently over many years of CRM work in the charity sector: when a CRM project goes wrong, the systemRead more -
June 7, 2026Access Charity CRM aka. thankQ gets accessible.
ThankQ Companion ThankQ Companion is a Chrome extension designed to make ThankQ / Access Charity CRM easier to read, navigate, and learn. It combines practicalRead more -
May 23, 2026Engaging Networks Essentials: The Dashboard That Changes the Conversation
There’s a moment we see time and time again with charity teams. It usually happens in a monthly meeting. The fundraising lead has their CRMRead more -
April 13, 2026New Year, Same CRM System?
The New Year is a blank page. Make sure the system you’re using to write your charity’s story is fit for the task.Read more -
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